A management platform inspired by the purity of the Red Sea.

Amaala, a luxury Saudi giga-project, needed a scalable digital portal to manage rapid expansion across 2,500+ hotel keys and 835+ residences. With a fast-growing team structure and complex workflows, the challenge was to create an intuitive system that could service as an internal news repository as well as streamline daily operations for 20K+ future users while maintaining the brand’s commitment to art, wellness, and high-end experiences.

Design Lead

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UAE / KSA

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Luxury Hospitality

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Challenge

Behind the scenes, the project faced significant structural and operational hurdles. A rigid initial strategy reduced design flexibility and enforced a waterfall delivery model, eliminating opportunities for user validation. The development timeline was set by engineering partners, and limited early access to the primary client stakeholder could lead to a misalignment between expectations and actual delivery capabilities.

Outcomes & deliverables

Increased confidence in design as a strategic function, resulting in stronger C-Suite advocacy and broader organizational buy-in.

Cross-functional collaboration between technology, business, and design functions, enabling unified decision-making across business units.

Introduction of user validation spikes in a traditional waterfall process, enhancing product relevance without disrupting delivery timelines.

End-to-end platform design & delivery roadmap.

Design system, experience principles, and implementation guidelines.

3 months from kick-off to launch.

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Designit’s team has done a fantastic job in merging very complex business requirements with our core luxury essence, delivering, what I have seen to date, the most appealing intranet portal design ever.

Senior Internal Communications Manager

Selected work

Selected work

Selected work

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